Question 1

Do you offer loan options for Kabira Mobility Electric Bike?

Accepted Answer

Yes, we have multiple loan partners - Hellope, IDFC First Bank, HDFC Bank, ICICI Bank, Cholamandalam, Jana Small Finance Bank and many more, who will help finance your purchase in all cities. We're also in talks to on-board more partners. Details available on our website.

Question 2

My booking was made in a different name, I want to purchase the vehicle in a different name, how do I do it?

Accepted Answer

After you've made your booking, you can change your ownership details by getting in touch with our customer support team or our dealer partner, unless your full payment has been made. Once invoiced, ownership details can only be changed at the time of resale.

Question 3

Do I need a Drivers’ License, Helmet and Registration to use an electric bike?

Accepted Answer

Kabira Mobility Electric Bike is subject to the same Central & State road safety laws as any other bike. Therefore, yes, a valid drivers’ license, registration & helmet are absolutely mandatory for riding.

Question 4

Is the cost of owning Kabira Mobility Mark 2 comparable to a petrol bikes?

Accepted Answer

A typical petrol bike incurs a cost of ₹3/km whereas the Kabira Mobility Mark 2 costs ₹0.2/km. This means if you ride the bike for 100 km a week, you save more than ₹10,000 on fuel every year. So, the more you ride, the more you save. While the upfront cost of owning Kabira Mobility Mark 2 may be higher than a comparable petrol bike, the daily savings with KM Products, will easily cover for that difference.

Question 5

What is the home charging solution available with Kabira Mobility Product?

Accepted Answer

You can charge your Kabira Mobility bikes at home with the portable charging cable that works with any 16A plug point. And yes, it can be carried along in your boot.

Question 6

What is the cost of charging an electric bike?

Accepted Answer

You can charge Kabira Mobility Electric Bike at home using portable chargers provided with your electric bike by connecting to a normal 16 amp socket that you generally use to charge your mobile phones. The cost of carging at home depends on electricity charges for your connection. One full charge can cost anywhere between ₹25- ₹45.

Question 7

Is the ex-showroom price inclusive of PM E-DRIVE subsidy or exclusive of PM E-DRIVE subsidy?

Accepted Answer

The ex-showroom price communicated on the website is inclusive of PM E-DRIVE subsidy, other subsidies applicable, and GST. It does not include registration fees, road tax, and insurance.

Question 8

Why do Electric bikes have riding modes?

Accepted Answer

Kabira Mobility Electric Bike provide different riding modes to suit the riding needs of its customers. If you need more range, then you can choose Eco Mode. If you need more acceleration and higher speed, you can switch to other models such as City or Sports Mode.

Question 9

Do you have a fast charger?

Accepted Answer

Yes, We are offering Onboard Charger of 1500W on your Mark 2 bikes which can charge 0-100 quickly.

Question 10

How do I check the status of my order?

Accepted Answer

After completing your booking, you can check the status by sending a message to +91 8574 600 700 on WhatsApp. Ensure that you log in using the same email ID and phone number provided during the booking process.

Question 11

How do I purchase the Kabira Mobility KM3000?

Accepted Answer

You would first need to reserve by booking one at a fully refundable amount of ₹500. Your order would then be created. Depending on your order’s sequence in the queue and our delivery schedule, you will be notified via email or call whenever your order is ready for purchase completion. The booking token money will be adjusted against the final amount you pay to complete your purchase.

Question 12

Can I use an electric bike if I live in an apartment?

Accepted Answer

Yes. You just need a 16 Amp socket at your parking slot. You can conveniently charge your Kabira Mobility EV bike at all apartments with a basic electricity connection in the parking area.

Question 13

What kind of an electrical power socket would be compatible with the portable charging cable?

Accepted Answer

The portable charging cable would be compatible with a 15A socket.

Question 14

Can electric bike be used in the rain?

Accepted Answer

Kabira Mobility Electric bike battery is IP67 rated, which means the battery is Water Resistant. Even the electronic dashboard is water resistant. So, whether it’s heavy rain or high heat, riding Kabira Mobility is worry free.

Question 15

Do I ever need to replace an electric bike battery?

Accepted Answer

Kabira Mobility have an Extended Warranty covers that will protect for 8 years or 80,000 km, whichever comes first. Under this plan, your battery will be replaced for free if the battery health falls below 70%. No questions asked.

Question 16

How can I subscribe to the Kabira Mobility RSA plan?

Accepted Answer

You can purchase the plan from the Kabira Mobility Helpline +91 8574 600 700 or from your nearest Kabira Mobility Experience Centre.

Question 17

How can I request RSA in case of an emergency?

Accepted Answer

You can call the helpline number _____________.

Question 18

What situations does the Kabira Mobility RSA plan cover?

Accepted Answer

The plan covers flat tire, charge runout, scooter breakdown and accident cases.

Common Questions.

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